Tangled Movie Review Example | Topics and Well Written Essays - 1250 words

Tangled - Movie Review Example Tangled in 3D is a remake of its original 2D movie which was named Rapunzel. A Queen gave birth to a baby girl named Rapunzel. She was born with a unique gift of beautiful, golden, magical hair which has the power of healing the sick. Gothil kidnapped Rapunzel in greed and used her hair as a source to keep herself young throughout her life but like every successful movie, a hero comes in Rapunzel’s life and saves her from Gothil. This movie is based on Animation, Musical, Family, Fantasy and Comedy. Screenwriter Dan Fogelman (who wrote Cars and Bolt) very intelligently presented the script by brilliantly embedding the emotions in the dialogues , which cracks you up at one time and tears you up at other.. The main cast includes Mandy Moore, a pop singer, and an actress who suited perfectly for the role and brought all the emotions and excitement to the play. TV star Zachary Levi (Chuck), her counterpart, played the role of Flynn Rider a charming and an arrogant person who exper ienced thief and has mastered in the skill of stealing right in front of people’s eyes. Donna Murphy (Tony Award winner) played the role of Mother Gothil, who is an evil, self-involved woman pretends to be Rapunzel’s mother. This movie is based on the following genres, Animation, Comedy, Family, Fantasy and Musical. The criteria on which a comedy film can be judged are, how great the situation is, the way of speaking, and are the characters’ actions exaggerated? ... Character should be placed in a fairy tale where unreal events have to occur. Common elements which can be found are, flying carpets, magic swords and spells, dragons etc. When it comes to magic, this element can be purely seen in Rapunzel’s hair, as it aided her real mother, the Queen in the movie. Not only that, Mother Gothil also used her hair to keep her young. Later in the movie, her magical hair also helps her in rescuing. Besides this the 70 feet castle in which Rapunzel and mother Gothil are staying is also unreal in nature. The criteria on which a musical movie is based are it is used to take the plot to a different level and to develop the characters in the film. It should include basic entertainment chorographic steps, if not proper steps, the character’s expressions could play the role. Tangled has all these character of a musical film. It has a total of 20 sound tracks throughout the movie which make it entertaining and also advances the plot of the movie a t certain points. My later discussion would prove how Tangled is an excellent example of its genres. How Tangled is a good comedy movie. A comedy movie is judged on certain basic criteria which tell us whether it is good comedy movie or a bad one. A comedy movie is successful, if the situations, the tone of the person and their actions are exaggerated or a certain part of the character’s personality makes us burst out laughing. A good attempt has been made to make us laugh many scenes. In the scene, a person in my closet, where she tried her best to lock rider in her closet through hilarious acts is an excellent example of her bravery which is reflected through comedy. The way she uses her fry pan for defense is

Finance - Rivington Hospital Essay Example | Topics and Well Written Essays - 1500 words

Finance - Rivington Hospital - Essay Example ..6 Heating and Power Costs†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.6 Conclusion†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.6 References†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.7 Introduction The performance of any department can be evaluated in a number of ways, among which the fulfilment of budgets is considered vital. This report focuses on evaluating the performance of the laundry department based on revised budget estimates. The report begins by examining the effects of the existin g budget on the behaviour of the laundry supervisor. After this, it outlines the different criteria for the investigation of variances, including a redrafting of the memo and revision of the existing budget, before reaching conclusions. a) Effects on the Behaviour of the Laundry Supervisor There may be various effects on the behaviour of the laundry supervisor because of the imposition of the budget. The existing budget has several negative elements that could lead to the laundry supervisor reacting and behaving in an irrational manner. ... The second negative effect on the supervisor’s productivity is that the budget was prepared as if to pressurise her, rather than to motivate her, because despite the increasing volume and turnover of the hospital the budget was set in a rigid manner using the old budgeted activity levels. It is also important to note that the quality of the laundry department’s performance may be hampered from now on, as the supervisor might try to achieve the budget targets irrespective of whether quality is assured or not. Misrepresentation could also become a problem, as if her only objective is to meet the targets set out in the budget, she may attempt to fulfil them by adopting negative tactics. There are costs involved that will definitely increase because of growth in the activity level, which means the laundry supervisor will not have any control over them. Therefore, this could ultimately lead her to deploy negative tactics in the form of misrepresentation, falsification and po or quality control measures. b) Criteria for Investigation of Variances The criteria for evaluating whether variances ought to be investigated or not should be based upon the nature of the costs incurred by the different departments. The basic criterion is to divide them into controllable and uncontrollable costs. The controllable costs should be aligned with the actual activity level of the department, as they change according to variation in the activity level; therefore, they should be investigated if there is a significant amount of variation. In this way, Rivington Hospital has the choice of whether to use the absolute or relative method to investigate the negative variances. The other types of costs are uncontrollable costs, and are incurred

Concepts of Operations Management to the Fast Food Industry

Concepts of Operations Management to the Fast Food Industry INTRODUCTION: The ability of every organisation to make profit and sustain in this competitive world revolves around its competency to perform its operations accurately. Hence although the term Operations Management seems to be recently evolved. It has oriented with the industrial revolution itsef. In a lay mans language, operations management is the effective and efficient running of the various resources within an organization. The work below looks at the various theoretical concepts of operations management and how these are applied in the practical from in the various industries. It looks the interrelation between operations management and strategic objectives of an organisation. It can be rightly said that if these two concepts have to merge appropriately for a company to survive and make profit. OPERATIONS MANAGEMENT:   Operations management can be explained as providing the finest service at the lowest possible prices. This objective can only be achieved if each and every operation within the organisation is managed optimally. The various operations within an organisation that needs to be managed are  financial operations, capital management and human resource management. The legitimate and accurate management of these valuable resources results in successful operations management according to Stevenson 1993, Operations Management can be described as follows management of systems and processes that create good sand/or provide services(  Ã‚  as cited in J.Bicheno and B.Elliot,1977,p9). A more detailed definition of operations management is given by J.Bicheno and B.Elliot 1997, a field study that focuses on the effective planning, scheduling, use and control of a manufacturing or service organisation through the study of concepts from design engineering, industrial engineering, management infor mation systems, quality management, production management, accounting and other functions as they affect the operations. (J.Bicheno and B.Elliot,1977,p9).According to Mahadevan, Operations Management is a systematic approach to address all the issues pertaining to the transformation process that converts some inputs  Ã‚  into output that are useful and could fetch revenue for the organisation.(B.Mahadevan,2007,p5).Thus a detailed study of both the definitions states that Operations management is concerned with the accurate management of the various operation within any kind of organisation so as to maximise results by minimum use of resources. Thus for any organisation to perform successfully, it is mandatory to strictly monitor the smooth functioning of the various operations within the organisation. Thus in brief the role of operations management is to  transform the input into output in an  efficiently  manner.   Following are some of the benefits of effective operations management: Improves the productivity of the organization.    Minimizes the cost of the organizations.   Ã‚  Helps in forecasting the various trends within the market.   Ã‚  Avoids duplication of work.   Ã‚  Helps in intelligent use of resources.   Ã‚  Guides the company to provide excellent services and products.   Ã‚  Helps in developing solutions for the various problems faced by the organization. (B.Mahadevan,2007,p6,7) (C.Vidler, 2001, p7). INTRODUCTION TO MCDONALDS Every organisation that exists in the market has a goal set that has to be achieved by it within a given frame of time. These are goals can also be called as strategic objectives. Each organisation before entering the competitive market sets its strategic objectives and also develops a strategy to achieve the same. The organisation that is being studied is a famous chain of Fast Food Restaurants, McDonalds Corporation US. Its an organisation that started in 1940s by two brothers Dick and Mac McDonald. They stared a small restaurant in California in 1940s.Another personality that completely changed the fate of this organisation is Ray Krocs. A combined effort of all these three entrepreneurs resulted in an organisation which is one of the leading fast food  restaurants. (web-1) .Some of the objectives of McDonalds Restaurant is To cater good quality food to the customers in an environment that is benevolent and  Ã‚  Ã‚  Ã‚  enjoyable. To keep their shareholders happy by providing good returns to them consistently. Their aim is to serve food at a faster pace which has value for money and impeccable taste and quality. They are also aim in perform their corporate social responsibilities in an effective manner. They are also doing their duties by being an eco friendly organization. A look at the  various strategic objectives it can be concluded that McDonalds has set up a defined set of objectives. They also have developed various strategies to achieve these objectives. The three features that the organisation concentrates on are quality, speed and satisfying customers. The  restaurant  has carried out many training programmes for the crew members so as to achieve the best customer service. They also focus on the  ambience  of the  restaurant  and put a lot of effort to maintain it. They also have special kids section in some restaurants so that the children and parents can have a quality time at one place. Cleanliness is not only maintained within the restaurant areas around the restaurant also cleaned up on a regular basis. They also perform corporate social duties judiciously. They support a  charity which helps the old people. McDonalds has also stopped using plastic bags and promotes the use of paper bags. They also propagate the idea of re cycling. There are many operations within the organisations. The main operations within McDonalds are  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Procurement of raw materials and machinery  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Production and Quality Maintenance  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Pricing  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Advertising and Marketing  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Customer Service  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Corporate Social Responsibilities Procurement of raw materials and machinery: The main strategies used by McDonald have to maintain the inventory is JIT, Just in Time. According to Modem, JIT can be defined as a production system to produce a kind of unit needed, at the time needed and in the quantities needed (W.Jedlicka, 2009). The idea behind this is to reduce the cost of inventory management. This also helps in providing fresh food to the customers. This stragey is successful since the mangers in the restaurants do a daily stock count at the end of the day to keep a track of the avaiable things and things that have to be ordered. This also helps to double check the sales that are performed by the restaurant. Another strategy that is used by the restaurant is the First in First out (FIFO). According to this startegy the make it a point to sell product that have arrived earlier first and then the latter ones. The whole stock management process is designed in such a manner that this principle of Just in Time and First in First Out is strictly followed. Production and Quality Maintenance: In this phase the raw materials used are converted into finished products that are presented to the customers. This is a very important step. The kitchen crew is trained to produce the products by following a standard protocol. Every product that is created in the McDonalds kitchen has to follow the protocol so as to maintain the standard and quality of the products. Handling the production bin is a very important task. Every item that is produced has a certain shelf life after which it is declared to be unfit for consumption. Hence the food items are produced sloley on the basis of demands. During the busy hours there is always a manger on the production bin who manages the bin. It is only during this period that food is created a little in excess based on the expected crowd of customers. This is a strategy used by the restaurant to avoid long ques and to provide fresh food at a faster pace. Another measure that is taken by the company is the use of labels. Every ingredient with the kitchen has a label on it. This label states the time by which this product should be used and when the product should be discarded. Such a system helps in maintain the quality of the food served. The company also has the program of Mystery Shopper. In this program a member from the companys head office visits the individual restaurants as a regular customer to check the various aspects. This visit not only checks the quality of the food, it also checks the service provided to the customers, cleanliness within the  restaurant  and the overall experience in the restaurant. Thus we can see that effort is done by the individual restaurant and the company as well to maintain high standards in terms of quality of food. Pricing: The fact that McDonalds was making a good profit even during the time of recession is a clear reflection of the fact that they have a well developed pricing  strategy. They are one of the few restaurants that have a very well established 1 £ menu as well. This pound menu not only includes only one item it has a mix of all products that can be bought. Thus it is not only cheap but also provides variety for the customers to choose from. Even the  regular meals are priced rightly. Hence the customers do not hesitate. Thus in short one can surely say that dining at McDonalds is not a good experience that is not too heavy on the pockets.   Advertising and Marketing: McDonalds uses many channels of advertising like print media, bill boards, television advertisements and also sponsorship. Any new product that enters the menu is well advertised and marketed by the company. They create a great amount of awareness of the product that is being launched. Thus  attracting  the customers to their outlets.  Ã‚  Vouchers are also provided to the customers. It has been noticed that this startegy of providing vouchers is one of the major attraction for the customers. They also have promotional activities. Some of the promotional activities that are done by the restaurant are providing Coca-Coal glasses with every purchase of a large meal. They also play the game of monopoly in this every product that is sold to the customer has a sticker which may either be a part of the monopoly game or will be a coupon for a free product from their menu. Another marketing strategy that is used by the company is the use of loyalty cards. This helps in compelling their customers to come back to the same place. They also use the strategy of innovation. In this there will  able a particular range of new products that will be  available  for stipulated period of time. Once this time period is over they will have a new  product that  takes it place. Hence there is something new every time a customer walks- in. This helps in retaining the customers. Customer Service: This operation forms the base of the organisation. The aim of the company is to make the experience at the restaurant a unique one. This is only possible by providing excellent customer service. The company trains the newly recruited employees for providing excellent customer service. The crew members are asked to be sensitive to the needs of the customers. Although they have a protocol to treat the customers the employees are given the liberty to act according to the need of the  situation. Especially in the case of senior employees and mothers.  Ã‚  The company strongly believes that only if a customer is comfortable at the restaurant will they come back. Hence all measure is taken by the store employees to make sure that the customers are  completely  satisfied when they leave. They also have crew training programmes on a regular basis to upgrade the service and to develop new skills. Regular meetings are conducted to deal with any issues that are faced by the employees. T he company also promotes the crew members to take part in the various programmes that are conducted by the company. Thus motivating the employees. The company does annual appraisal in terms of salary as well as position based on the employees performance.   Corporate Social Responsibilities: According to P.Kotler and N.Lee, Corporate social responsibility is a commitment to improve community well-being through discretionary business practices and contributions of corporate resources (P.Kotler and N.Lee, 2005). Thus it can be seen that CSR has to be a way of functioning of every business that  exists. This function has to be implemented in every activity within the business. McDonalds officially absorbed this function into their operation in 2007; it was at this time that they developed a Sustainable Supply Steering Committee (SSSC).this committee was responsible to keep a check on the supply chain activities within the organisation. The company adopted the  Three Es into their supply chain. These are Ethical Responsibility, Environmental Responsibility and Economic Responsibility. The idea behind adopting these were to make sure that all the operation carried out within the organisation follow a ethical pattern  Ã‚  (Web 2). The company has also developed a Global Advisory Council (GAC) in 2004 that provide advice as to how  create a menu that provides healthy nutrition and a balanced-diet to the customers. (Web-3) Thus we see that every operation within the organisation from the procurement of raw materials to the disposition of corporate social responsibilities is performed diligently by the organisation. A smooth co -ordination between this function is the secret to the success of the organisation. This individual operation has to be controlled in an effective manner for the overall stable performance of the organisation. QUALITY, RESOURCE AND TOOLS MANGEMENT: The word quality has different meanings based on individual perceptions. For some quality of product or service means. The nutrition value or standard of the product or service for some others quality is that the product or service should meet their requirements  satisfactorily. In some other cases quality means value for the money that has been spent. Hence there is no definite way in which quality can be described. However an official  definition  of Quality has been given by International Organization for Standardization ISO 2000, the extent to which a group of intrinsic features (physical, sensorial, behavioural, temporal, ergonomic, functional, etc) satisfies the requirements, where requirement means need or expectation which may be explicit, generally implicit or binding.  Ã‚  (A.Illy and R.Viani, 2005).Another pragmatic definition of quality is given by Harrington 1990, Meeting or exceeding customer expectations at a cost that represents value to them. (A.Illy and R.Vi ani, 2005). In any company quality of the product and service is based on resources, tools and systems used by the company. McDonalds serves beef patties, these patties are made from cows that are corn -feed  in the U.S and some of these are also imported from Australia and New -Zealand. These patties are instantly frozen to maintain the freshness and quality. This process of freezing is known as Individual Quick Freezing developed by Herb Lotman. Herb Lotman is the founder of the Keystones Company, which is one of the major suppliers of McDonalds. The French fries are cooked in Canola Oil which provide 0 gram of Trans Fats. Salads that are served at the restaurant are freshly prepared in the restaurant as per the request of the customer. No preservatives are used in the salads that are served in the  restaurant. Most of the fountain drinks that are served at the restaurant are regularly monitored to maintain optimum quality. All milk based drinks are well pasteurised and mainta in high standards and quality. McDonalds coffee which is very famous is obtained from Brazil, Gutaemala and Costa Rica. The equipment that is used in the McDonalds Kitchen is Grills, Microwave, Shake Machines and many more. The grills are standardised to cook a particular meat, so they automatically set the time for cooking the meat. These grills are cleaned on a regular basis at the end of the day with strong solvents to ensure its cleanliness. The shake machines and the fountain drinks machines are regularly cleaned to ensure quality of the drinks. The fries are cooked in the frying vat at high temperatures. The quality of the oil is checked regularly to maintain the quality of the food. TOTAL QUALITY MANAGEMENT AN ANSWER TO ALL QUALITY ISSUES: The perfect way to imbibe quality as a part of the organisational culture is by adopting the principles of Total Quality Management. According to A.Rawlins, Total Quality Management is a way of managing to improve effectiveness, flexibility and competitiveness of an organisation as a whole. (R.A.Rawlins, 2008 p19). This concept of TQM proposes that quality is not a term that should be confined to the end product or service. Quality has to become a part and parcel of every operation within the organisation, thus making it an obligatory to maintain the same at every step. According to G.K.Kanji and M.Asher TQM can become a part of the organisation if its principles and concepts are applied accurately. They have given four principles of TQM and eight core concepts  for TQM.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Principles  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Core Concepts   Ã‚  I.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Delight the customer:  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Customer Satisfaction, Internal Customers are real   II.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Management by Fact:  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  All work is process, Measurement   III.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  People-based Management: Team work, People make quality   IV.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Continuous Improvement: Continuous improvement cycle, Prevention. If all the areas mentioned in the above diagram are well managed this will result excellent functioning of the organisation. In which quality is maintained at every step hence there will not be any quality related issue. (G.K.Kanji and  M.Asher, 1996, p1). Advantages of Total Quality Management: 1)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Helps the organization to concentrate of the market trends. 2)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Inculcate a culture of quality in every aspect of the organization from top to bottom. 3)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Regularly assess all the process within the organization to eliminate outdated processes. 4)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  To  continuously  develop new strategies for the company to achieve the changing strategic objectives of the organization. 5)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  To work as a team and have problem solving attitude. 6)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  To keep the goal and achievements of the organization well communicate d at every level. 7)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  To always involve in a continues development programmed.   (R.A.Rawlins ,2008,p20,21). SCOPE OF IMPROVEMENT: No organisation a be sated as perfect because there is room for improvement. An organisation that always updates or modified itself according to the need of the market is always successful. Carrying out a SWOT analysis is the best possible way to identify the weak links within an organisation. There is a lot of speculation on the companys role in providing nutritional food. As obesity is one of the major health issues in the current scenario. The company will have to reinforce as to how they are contributing to the society by providing food of the top most quality. It has been noticed that McDonalds faces the problem of high rates of attrition. This is a serious threat for the company as it is based on customer service. The reason this becomes a major issue is because it become an additional cost. As well the can also affect the companys sales and overall image. An unpleasant experience in the restaurant can be a major disaster. This can result in bad or negative marketing for the or ganisation. Another issue that is faced by the company is the health issue. The effect of this high turnover ratio on the organisation is as follows: 1)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  High  financial  cost in terms of training the employee every time. 2)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Lack of trained employees can result in downfall of the organization. 3)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Reduced productivity and interruptions in the workflow 4)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Loss of expert professionals. 5)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Loss of business opportunities as the company is overwhelmed by the internal issues. 6)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Administrative issues within the organization. 7)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Loss of job satisfaction of the other employees and insecurities among the employees. (P.P.Phillips, 2002) RECOMMENDATIONS: The major issue in McDonalds as mentioned earlier is the high rate of attrition. Below are some of the points that would help in retaining the employees. Another problem that is faced by the organisation is a health issue. Ø  Ã‚  Peers Reviews is one of the strongest methods that can be used for employee retention. Ø  Ã‚  Fostering trust and respect and reducing management employee conflicts by regular meetings.(J.A.Carsen, 2002). Ø  Ã‚  Doing timely performance appraisals. Ø  Ã‚  Continuous motivation to be done- by rewarding at achievements. Ø  Ã‚  Recognition given to good work. Ø  Ã‚  Regular meetings to solve any grievances. Ø  Ã‚  Training the employees accurately. Ø  Ã‚  Job rotation should be practiced avidly so as to increase employee knowledge and enrich his experience. Many a times there have been cases were the organisation has been blamed for being responsible for health issues like obesity. Although the organisation makes use of healthy food ingredients there are such speculations. The best way to deal with this is to market the right and more explicit information on their products. This not only allows the customers to have a clear picture but make healthy choices while ordering. They can also get their food certified by authorities in the health and food section. Such an attempt will only help to clarify these false allegations. Last but not the least a customer survey should be done to identify their opinion and bring about changes within the organisation in a manner which is helpful to the company and the customers. Such an effort on the part of the organisation will strengthen their relation with their customers. CONCLUSION: Quality can be defined as anything that has value for the money and energy spent on it. It is not a onetime attempt to set up a good system in action and then never bother about it. Every organisation should maintain its quality standards not for good sale and profit, but must develop quality as a culture within the organisation. This culture of quality has to be passed down into every process within the organisation. It is only then a company will never face failures in achieving its goals  and objectives.   REFRENCES: 1)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Web 1:  http://www.aboutmcdonalds.com/mcd/our_company/mcd_history.html 2)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Web2:  http://www.aboutmcdonalds.com/mcd/csr/about/sustainable_supply.html 3)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Web3:  http://www.aboutmcdonalds.com/mcd/csr/about/nutrition___wellbeing.html 4) J.Bicheno and B.Elliot (1997), Operations Management: an active learning approach, Blackwell Publishers Ltd, UK, p9 5)  Ã‚  B.Mahadevan(2007),Operations Management Theory and Practice,Dorling Kindersley(India) Pvt Ltd, India,p5 6)  Ã‚  C.Vidler(2001),Operations Management, Heinemann Educational Publishers, Oxford. 7)  Ã‚  W.Jedlicka(2009), Packaging Sustainability, John Wiley Sons Inc, USA,p303 8) P.Kotler and N.Lee(2005), Corporate Social Responsibility, John Wiley Sons Inc, USA,p3 9) A.Illy R.Viani(2005), Espresso Coffee: The Science Of Quality( 2nd  edn), Elsevier Academic Press, UK,p2 10)Web4:  http://www.mcdonalds.com/us/en/food/food_quality/see_what_we_are_made_of/your_questions_answered/fresh_produce.html 11)  Ã‚  P.P Philips(2002), Retaining Your Best Employees, American Society For Training and Development,USA,p2 12) J.A.Carsen(2002), HR How to Employee Retention, CCH Knowledge Point, USA. 13) G.K.Kanji and M.Asher(1998), 100 Methods For Total Quality Management,Sage Publication Ltd, London, p1-2

Biffs Changing Perception in Arthur Millers Death of a Salesman :: Death Salesman essays

Biff's Changing Perception in Arthur Miller's Death of a Salesman In Death of a Salesman, Biff's perception of society is altered through a chain of events throughout the play.   His unrealistic expectations about how to succeed, learned from his father, eventually caused the destruction of his fantasies.   His concept of an ideal society, where being liked is what is needed to succeed, is harshly changed to a reality where he must realize that hard work and devotion are necessary to prosper.  Ã‚   Through a series of events, Biff gradually comes to a realization of what is necessary for success.   First, we are shown a part of his childhood where Biff is told that "the man who makes an appearance in the business world, the man who creates personal interest, is the man who gets ahead."   This idea appears in direct contrast to Bernard, one of Biff's childhood friends, who works and studies hard.   Biff decides that Bernard will not succeed because he is "only liked, not well-liked," and being well-liked is the cornerstone of success. Nonetheless, later in the play we see that Bernard has become very successful, underscoring one of the messages in the play, that success is not just a result of popularity.   Second, we are shown a scene in Boston soon after Biff has just failed math for the year.   He discovers his "heroic" father having an affair.   Biff comes to the painful realization that his father's values, his views, and everything that Biff had mad e the foundation of his life, are all completely "fake" and "phony."   Unfortunately, he has nothing with which to replace it.   Lastly, Biff decides to leave to try and find himself, but an argument develops between Biff and Willy.   Biff begins to see himself as like his father, "nothing," just an average man trying to make a living, and quite possibly failing.   Biff's earlier image of his father's greatness has crumbled entirely, leaving a lost young man trying to find his way.   Biff realized that he now needs to find his own values in life.   He has finally tasted reality and now must dive head first into the pot, without any real preparation. Thus, it is clear that in the novel Death of a

Dark Time

Theodore Roethke is one of America’s premier poets, ranking alongside Robert Frost, Walt Whitman, and Carl Sandburg. His 1964 poem â€Å"In A Dark Time† is both disturbing and challenging as a man veers on the edge of sanity through an outdoor experience. Roethke demonstrates through subject and form that he is a master poet, reflecting the deep inner sense of self that can portray such emotions without being reduced to cliche or juvenilia. The title of the poem—â€Å"In A Dark Time†Ã¢â‚¬â€is the first clue that all is not well in Roethke’s universe.It is the primary indicator that the poem speaks to the troubled half of life. In many ways one is reminded of Robert Frost’s â€Å"Acquainted With the Night,† which conveys a deeper metaphor of depression in its surface-simple account of insomnia. â€Å"In A Dark Time† speaks volumes about the poem that will follow. Roethke relies on a single simile in this poem, although it is rep lete with metaphor. In the last stanza, he says his soul is â€Å"like some heat-maddened summer fly† buzzing on the windowsill.One can instantly picture the frantic action of such a fly, its nervous bouncing, ticking and constant action. His soul, being like this, is perpetually agitated. But Roethke has established this interpretation through the metaphor of the dark woods; a place where is soul has been caught out in the middle of the day, yet plunged in darkness. He is lost here, wondering whether something ahead is shelter (the cave) or further travail (merely a bend in the path). He sees himself dancing on the edge physically and metaphorically.In the first two stanzas, Roethke personifies his shadow, an image that most people perceive as a dark figure to begin with. Roethke expands the idea of his shadow to incorporate the darker nature of his self. He meets his shadow in the deepening shade, giving the reader a sense that he is meeting the darkest part of his inner se lf at a time when the depths of his depression have encompassed him. As with most people, Roethke relates a realistic happening as most people only reflect upon their lives in their darkest hours (â€Å"In a dark time, the eye begins to see†).In the last stanza, Roethke personifies his fear. (â€Å"A fallen man, I climb out of my fear†). As many know, fear is not a physical entity that can be ascended or descended. In this case, however, Roethke’s fear (â€Å"his dark time†) has become such an overwhelming reality to him that, in order to emerge from the depths of his struggle, Roethke sees this ascent as a physical act. Reading the line in full, the reader gets a sense that Roethke has actually fallen into an abyss known as fear.

Case analysis for Bank of America Essay

Expand current app to include basic credit card and mortgage functions to increase market share of expanding mobile transaction market and shift customer activity to cost-effective channels. BOA’s entrance into local mobile payment and person-to-person P2P mobile shopping market (tap a large and growing market that currently lacks the regulation of banks and â€Å"added security†. I would like to divide strategy into two parts, short term and long term. The short term strategy is to solve the problem that how we define our market, and define population to be targeted with mobile strategy. Retain existing functionality. Enhance current app by adding basic credit card and mortgage features (increase passive customer engagement and minimize complexity). Increased customer engagement and cross-selling to make sure increasing transactions and save money. The long term strategy has three steps to executive. (1 Integrate Credit Card and Mortgage business into current Bank of America Mobile App. (2 Introduce Bank of America e-commerce app which includes local mobile payment and person to person capabilities. (3 Expand to international markets using existing mobile apps to create â€Å"virtual banking† regardless of physical branch presence. For local mobile payment, Bank of America should reduce transaction cost to Bank of America and merchants. Merchants reduce costs associated with current point of sale credit card services. Instant access via Bank of America e-commerce to business accounts and transaction history. Eliminating more expensive consumer and merchant transactions could save cost to Bank of America. For person-to-person, it should cut out the middleman which means reduced transactional costs. Secure payment system that is regulated and insured like a bank, unlike the currently the only established competitor,  PayPal. P2P market has a large potential for growth, estimate 2.4 billion e-commerce transaction in 2014 and 78 million active PayPal users, 3 billion â€Å"under-banked† consumers worldwide. The benefits of its app are at following sentences. 1) Leverage Bank of America as first online and mobile bank. 2) Cost efficient way to provide additional services to existing consumers and reach previously unreachable customers. 3) Without the existing company, PayPal, there is a few competitors in this market. 4) Costs include programming and maintenance of application after roll-out. There are other additional benefits. 1) New customers poached from other bank is 38 million transactions in 2010 and 119 in 2014. 2) Expand its reach into mobile transaction market as all customer groups experience increased convenience and streamlining of banking needs. 3) App for free = limits the barriers to entry. 4) Enhance features increase the likelihood of customers finding value in mobile banking. Bank of America’s market share of mobile transactions will increase as credit card and mortgage customers from all groups utilize the app and extend their activities with the bank (as seen in Bank of America’s lessons from online banking). Incremental transactions made by mobile customers will come at a reduced expense to Bank of America.